dhka7 Responsible Gaming
Gambling is entertainment — and dhka7 is committed to keeping it that way. This page explains the tools, limits, and support available to every player in Bangladesh to help you stay in control of your gaming activity.
Our Responsible Gaming Commitment
Player Protection Tools
Deposit Limits
You can set a maximum deposit amount per day, per week, or per calendar month directly in your dhka7 account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it becomes active, giving you time to reflect. Decreasing a limit takes effect immediately. Limits apply to all payment methods including bKash, Nagad, and Rocket deposits.
Session Time Limits
Set a maximum duration for each gaming session. When the time limit is reached, you will receive a clear notification and your session will be paused. This tool helps break extended play patterns that can develop without you realising. You can set session limits ranging from 30 minutes to 4 hours. After your session ends, a mandatory 15-minute break is enforced before you can start a new session.
Time-Out (Short Break)
A time-out suspends your dhka7 account for a period of your choosing: 24 hours, 48 hours, 1 week, 2 weeks, or 6 weeks. During a time-out, you cannot log in, deposit, or place bets. Outstanding withdrawals will still be processed. The time-out period cannot be reduced once activated — it runs for the full duration you selected. Time-outs are suitable for players who want a short, structured break without committing to a longer self-exclusion.
Self-Exclusion
Self-exclusion is a stronger, longer-term measure for players who feel their gambling is out of control. You can self-exclude for a minimum of 6 months, or request permanent closure of your account. During self-exclusion, your account is completely locked: no logins, no deposits, no betting. dhka7 will also suppress all marketing communications to your registered contact details for the duration of the exclusion. To activate self-exclusion, contact dhka7 support directly — the process is confidential, non-judgmental, and takes effect within 24 hours.
Reality Check Reminders
Enable periodic on-screen reality check pop-ups that show you how long you have been playing in the current session and how much you have wagered. Available at intervals of every 15, 30, or 60 minutes. These prompts help you make a conscious, informed decision about whether to continue or stop your session. They appear as a brief overlay — not as an interruption to gameplay, but as a moment of reflection.
Understanding the Risks
Gambling on dhka7 — whether cricket betting, slots, live casino games, or crash games like Dragon Fortune — is intended purely as entertainment. Like any form of entertainment that involves spending money, it carries financial risk. There is never a guarantee of winning, and it is possible to lose more than you initially planned to spend. dhka7 wants every player in Bangladesh to approach the platform with realistic expectations and a firm personal budget in mind before they start playing.
Problem gambling can affect anyone regardless of income level, profession, or how long they have been playing. Recognising the early warning signs is the most effective way to prevent gambling from becoming a serious issue. dhka7 provides this information not as a legal formality, but because we genuinely care about the wellbeing of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh.
Warning Signs of Problem Gambling
- Gambling more than you intended or spending more money than you planned for the session.
- Chasing losses — continuing to play in an attempt to win back money that has already been lost.
- Neglecting work, family, or daily responsibilities because of time spent gambling on dhka7 or elsewhere.
- Borrowing money or selling possessions to fund gambling activity.
- Feeling anxious, irritable, or low in mood when not gambling, or when attempting to cut down.
- Hiding gambling activity from family members or close friends, or feeling shame about the amount being spent.
If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use the self-exclusion or time-out tools in your dhka7 account, and to reach out to our support team. There is no shame in asking for help — the dhka7 support team will treat your situation with complete confidentiality and without judgement.
Tips for Healthy Gaming
Set a Budget Before You Start
Decide the maximum amount you are willing to spend before you open dhka7 — not after. Treat this amount as the cost of entertainment, the same way you would budget for a cinema ticket or a meal out. Never use money set aside for rent, bills, groceries, or family needs to fund gambling.
Never Chase Losses
Losing sessions are a normal part of gambling. If you reach your session budget and have not won, stop — do not increase your bets or make an additional deposit to try to recover the loss. Chasing losses is one of the most common patterns that leads to problem gambling. Accept the result of the session, close the app, and return another day when you are ready.
Use Time Limits
Use dhka7's session time limit tool or set an alarm on your phone before your session starts. Long, unplanned sessions are a risk factor for problem gambling. Even if you are winning, taking regular breaks helps you make clearer decisions and maintain a healthy relationship with gaming.
Play for Fun, Not for Income
dhka7 is an entertainment platform. No game on the platform — not cricket betting, not slots, not Dragon Fortune — provides a reliable or consistent income. The house always holds a statistical edge over the long term. Winning is possible but never guaranteed. Treat any winnings as a bonus, not as expected earnings, and never depend on gambling to cover living expenses.
Keep Gambling in Balance
Healthy gambling is one part of a balanced life — not the dominant activity. Maintain your other interests: cricket matches with friends, spending time with family during Eid, exploring Cox's Bazar, or any other activity that brings you joy. If you find that gambling is crowding out other activities you previously enjoyed, that is a sign to take a break.
Talk to Someone You Trust
If you are concerned about your gambling, talking to a trusted friend or family member can provide perspective and practical support. Many players in Bangladesh find it easier to manage their gaming habits when they are open about it with someone close to them. If you would prefer to speak privately, dhka7 support is available 24/7 with full confidentiality.
Protecting Young People
dhka7 operates a strict minimum age policy of 21 years. This is enforced at the point of registration through identity and age verification. Any player found to be under 21 will have their account immediately closed, all funds returned, and any winnings voided. dhka7 reserves the right to request additional identity documentation at any time to confirm that a player meets the minimum age requirement.
If you share a mobile device with younger family members, we strongly recommend using device-level screen time controls or parental controls provided by Android and iOS to prevent access to dhka7. Additionally, never share your dhka7 account login credentials with anyone. Your account is personal and should be used only by you.
Parents and guardians in Bangladesh are encouraged to have open conversations with young people about the nature of online gambling, the risks involved, and the legal age requirement. Early education about financial risk and responsible decision-making is one of the most effective tools for preventing problem gambling in the next generation.
Need Help? Contact dhka7 Support
If you are concerned that gambling is becoming a problem for you — or for someone you know — please do not wait. The dhka7 player support team is available 24 hours a day, 7 days a week. All responsible gaming enquiries are handled with complete confidentiality. Our support staff are trained to listen without judgement and to guide you through the options available, including deposit limits, time-outs, and self-exclusion.
You can also reach out if you simply want to talk about how to use the responsible gaming tools in your account, or if you want help setting limits before they become necessary. Taking proactive steps early is always the right approach. dhka7 will never penalise a player for using responsible gaming tools or for asking for help.
Contact dhka7 Support
Reach our responsible gaming team any time. Email is the most reliable channel — responses are typically within 2 hours. Your enquiry will be treated as strictly confidential.
[email protected]Play Responsibly on dhka7
Ready to play — responsibly? Explore cricket betting, slots, and live casino on dhka7 with your limits set and your budget in mind. Have questions? Our FAQ has answers. 21+ only.